Privacy Policy

Summary of Key Points

This summary provides key points from our Privacy Notice:

• What personal information do we process? When you use our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• Do we sell your information? We do not sell or share your personal information with third parties for advertising purposes.
• Is analytics tracking optional? Yes. Analytics is opt-in and disabled by default. You choose during registration whether to participate.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Do We Offer Artificial Intelligence-Based Products?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information From Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do United States Residents Have Specific Privacy Rights?
11. Do We Make Updates to This Notice?
12. How Can You Contact Us About This Notice?

1. What Information Do We Collect?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register for an account, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Company name
• Company address
• MC and DOT numbers

Payment Data

We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Apple App Store, Google Play Store, and RevenueCat. You may find their privacy notices here: Apple, Google Play, and RevenueCat.

Application Data

If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's camera and other features. If you wish to change our access or permissions, you may do so in your device's settings.
• Mobile Device Data: We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, and information about the features of our application(s) you accessed.

Data Storage: Local vs. Cloud

We use a hybrid storage approach to protect your privacy:

• Stored locally on your device: Invoice data, scanned documents, and app preferences. This data stays on your device and is not transmitted to our servers.
• Stored in the cloud: User profile, account information, authentication credentials, and subscription status. This data is securely stored using industry-standard encryption.

Analytics Data (Opt-In Only)

Analytics collection is optional and disabled by default. If you opt in during registration, we may collect device type, operating system, app usage patterns, and crash reports to help us improve our services. You can change your analytics preference at any time in the app settings.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To deliver and facilitate delivery of services: We process your information to provide you with the requested service, including invoice generation and document management.
• To respond to user inquiries and offer support: We process your information to respond to your inquiries and solve any potential issues.
• To request feedback: We may process your information when necessary to request feedback about your use of our Services.
• To evaluate and improve our Services: If you opt in to analytics, we may process information about how you use our Services to identify usage trends and improve our products.
• To comply with legal obligations: We may process your information to comply with our legal obligations and respond to legal requests.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Our app uses the following third-party services:

• Firebase (Google): For user authentication and secure data storage
• RevenueCat: For subscription and payment processing
• Analytics services: To understand how our app is used (only when you opt in)
• Error monitoring services: To identify and fix technical issues
• AI processing services: For document analysis and data extraction

We may also share your information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions, such as:

• Document analysis and data extraction from transportation documents
• Automatic invoice field population based on document content

We provide the AI Products through third-party service providers ("AI Service Providers"), including Google Cloud AI. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. Document content is temporarily processed and is not retained after processing is complete.

5. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

• Account and profile data: Retained while your account is active; deleted upon account deletion request
• Invoice and document data: Stored locally on your device; you control when to delete this data
• Analytics data: If opted in, retained according to our service provider's policies
• Error logs: Typically retained for 90 days for troubleshooting purposes

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@trakiapp.com.

8. What Are Your Privacy Rights?

In Short: You have rights that allow you greater access to and control over your personal information.

You have the following rights regarding your personal information:

• Right to Know: Request information about the personal data we collect about you
• Right to Access: Request access and obtain a copy of your personal information
• Right to Correction: Request rectification of inaccurate personal information
• Right to Deletion: Request erasure of your personal information
• Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time
• Right to Opt-Out of Analytics: Disable analytics collection in the app settings at any time

To exercise these rights, please contact us at support@trakiapp.com.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

10. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California or other US states with privacy laws, you may have additional rights regarding your personal information.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Your Rights

Under certain US state data protection laws, you have rights including:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling

We Do Not Sell Your Personal Information

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to app users and other consumers.

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing us at support@trakiapp.com, or by referring to the contact details at the bottom of this document. We will consider and act upon any request in accordance with applicable data protection laws.

11. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@trakiapp.com or contact us by post at:

Traki LLC
7223 Bellini Ln
Indianapolis, IN 46259
United States

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please contact us using the information above.